Refund policy

At Renoir Skin Care, customer satisfaction is our top priority. We carefully inspect all products before dispatch to ensure quality and safety.

Returns & Exchanges

• Returns or exchanges are accepted within 7 days of receiving your order.

• Products must be unused, unopened, and in original packaging.

• Due to hygiene reasons, used or opened skincare products cannot be returned or refunded.

Damaged or Wrong Products

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos.

• After verification, we will offer a replacement or refund, as applicable.

Refund Process

• Approved refunds will be processed within 7–10 business days.

• Refunds are issued via the original payment method or store credit.

Non-Returnable Items

• Opened, used, or tampered products

• Sale or discounted items

For return requests, please contact us at:
📧 renoirskincare@gmail.com